undergroundnewsroom.com March 23, 2018

'Technical issue' hits BB&T Banks, including ATMs and mobile banking

24 February 2018, 09:24 | Gordon Grant

NATION-NOW Services starting to return after BB&T has large banking outage overnight Services start returning in BB&T banking outage

NATION-NOW     Services starting to return after BB&T has large banking outage overnight     
       Services start returning in BB&T banking outage

"We are so sorry, and we're working very hard to restore your services as soon as possible".

Due to an equipment malfunction in one of our data centers, many of BB&T's banking services remain unavailable this morning.

Officials say at this time, automated Phone24 service and ATMs are now available, but some account information has not yet been fully updated from yesterday. BB&T's ATMs and automated telephone services had also experienced outages, but both were restored on Friday, the $216 billion-asset company said in a message posted on its website.

Wells Fargo acknowledged on Thursday that some customers were having difficulty accessing online and mobile banking.

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A BB&T outage that left millions of customers unable to access their accounts overnight is finally starting to be resolved.

And that was just Friday; the Winston-Salem, North Carolina-based company said that the outage began Thursday afternoon.

BB&T says a technical glitch is impacting some of its services Friday afternoon. Cybersecurity is not believed to be related to this issue at this time. They sent another tweet later saying customers could use their debit, credit and prepaid cards.

Team Clark will monitor this story and provide you with the latest developments as BB&T works to resolve the issue.

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