undergroundnewsroom.com
undergroundnewsroom.com August 22, 2017


Consumer Reports no longer recommends Microsoft Surface devices due to reliability concerns

11 August 2017, 12:37 | Jenny Fowler

Consumer Reports pulled its Microsoft Surface tablet and laptop recommendations

Microsoft Surface laptop computers sit on display during an event in New York. Consumer Reports pulled its recommendation of four of the laptops

Consumer Reports specifically mentioned four laptops in its report - the Surface Laptop (128GB and 256GB versions) and the Surface Book (128GB and 512GB versions) - but said its decision applies to all Microsoft devices with detachable keyboards as well as those with conventional clamshell designs.

The evidence the firm is citing is that they surveyed 90,000 tablet and laptop owners and found that 25% of them had issues with the device within two years.

Microsoft seems hardly alarmed by the recommended rating pull out, believing that the findings do not reflect what actual Surface owners experience.

In May, Microsoft unveiled the fifth version of its Surface Pro, the biggest seller among those devices, with more powerful chips and better battery life, in a bid to reverse declining sales. Regarding the recommendation, Microsoft does not agree with Consumer Reports, stating that consumers provided different and positive experiences after purchasing the product.

"Microsoft Surface Pro is designed and built with performance and reliability in mind".

The mag claims that the differences in estimated breakage rates between the devices of "most other brands" is "statistically significant". But unless there is sufficient evidence to show that the device is unreliable or malfunctioning, consumer buying confidence is unlikely to be affected by it that much.

China wants North Korea to make 'smart' decision after harsh United Nations sanctions
Korea, but the security of United States mainland which should be the top priority of Trump administration". The diplomatic wrangling sought to build on the sweeping new North Korea sanctions passed by the U.N.

Gunmen Attack on Church 11 Dead in Nigeria
Willy Obiano, the people of Anambra and the families of the victims and the survivors of this bad massacre". An eyewitness, who identified herself as a choir member, said the church was dark as there was no light.

Branden Albert Wants to Un-Retire from Jacksonville Jaguars
According to the Jags official ESPN beat writer, Mike DiRocco, it's unlikely that the Jags will take the veteran back. He participated in the first three practices and was in the facility working out on fourth day of camp.

Consumer Reports has announced it's pulling its recommendations on four Surface systems due to extremely high failure rates. "We survey our subscribers every year about numerous products they own". "A few commented that their machines froze or shut down unexpectedly, and several others told CR that the touch screens weren't responsive enough".

In lab tests, though, many Surface products performed well.

As parents and students look for new laptops this back-to-school season, Consumer Reports Magazine is cautioning about one popular brand.

What are your thoughts about Microsoft's Surface lineup?

Microsoft doesn't agree with Consumer Reports, but that doesn't surprise anyone.

Compared to the other companies reviewed by Consumer Reports, including Acer, Apple, Asus, Dell, HP, Lenovo, Samsung, and Toshiba, Microsoft has been making its own hardware for only a short period of time.



Other News

Trending Now

Benitez unhappy with Newcastle's progress in transfer market
I spent some time with my family in Liverpool - but that was it. "I am not happy", Benitez told Sky Sports on Wednesday. When I made a decision to stay it's because for me it's a challenge.

Iranian Drone Buzzes US Navy Fighter Jet During Carrier Landing
The officials say the encounter took place Tuesday afternoon while operating in global airspace in the central Persian Gulf. One unnamed defense official told Fox News that it was the first time an Iranian drone has "interrupted a flight pattern".

Trump warns NKorea of 'fire and fury'
The president said Kim Jong-un would be met with "fire and fury" should he continued to threaten America with a missile attack. Mr Trump has repeatedly complained about leaks of government information to the press.

Taylor Swift jury questionnaire asks potential jurors if they're fans of hers
Swift claims during the meet and greet, Colorado radio host, David Mueller , reached up her skirt and groped her bum. His lawyer, Gabriel McFarland, contends that Mueller may have been misidentified after someone else touched Swift.

Stephen Colbert to Interview Scaramucci Next Week
Colbert made the announcement on Twitter Wednesday evening. "This is just a heads up for our censors to get ready!" he tweeted . He also lampooned The Mooch for his New Yorker interview but said he was a "broken man" when Scaramucci was sacked .

4-Year-Old Shot in the Head During Road Rage Incident
Medical examiners found that none of the bullet fragments that hit his head penetrated all the way through his brain. At the time of the incident, Hill's 7-year-old daughter was also in the auto , but she was not injured.

Google Pixel 2 Disappointing Rumors Reveal Bad Design And Unimproved Specs
Will you be buying one or are you getting the larger Pixel XL 2? Folks at GSMArena have published a live photo of Google Pixel 2. It suggests that the company might be in plans to skip some of the common features seen in the flagship smartphones of 2017.

South African assembly to vote on president by secret ballot
But the Economic Freedom Fighters (EFF) said it was looking forward to its Constitutional Court case against Zuma in September. Demonstrations both for and against Zuma are planned in front of the parliament building before the much-anticipated vote.

Tillerson urges Pyongyang to stop missile tests
Wang said he urged North Korean Foreign Minister Ri Yong-ho to stop carrying out intercontinental ballistic missile tests .

Manchester United make €40m offer for Barcelona's Sergi Roberto
Now, it seems United have turned their attentions to yet another La Liga player - this time Sergi Roberto . Barcelona midfielder Sergi Roberto is not for sale, according to sources close to ESPN FC .